Please note that No change or refund will be given, however if the remaining balance is in excess of £10 the balance will remain on the voucher until the stated expiry date. Any balance remaining after the gift voucher expiry date is Not Refundable.
Any gift vouchers issued are valid for a period of 12 Months from the point of purchase, they will only be extended for a period of 30 days, any balance remaining will be deducted.
Gift vouchers are redeemable at The Gainsborough Health Club and Spa (Suffolk) in full or part payment for:
Spa Packages
Treatments
Merchandise (excluding Food and Beverage Items)
Please note that Gift Vouchers cannot be redeemed via online purchases.
To redeem gift vouchers, treatments and or services must be booked in advance of attendance and the gift voucher code must be quoted at the time of booking.
Gift Vouchers are Not redeemable against Health & Leisure Club Membership
The Gainsborough Health Club and Spa cannot be held liable for Gift Vouchers, once issued, which are subsequently lost, stolen or damaged. The Gainsborough Health Club and Spa is not responsible for any unauthorised use of these Gift Voucher.
For Gift Voucher enquiries please call 01787 279009.
Gift Vouchers cannot be returned or refunded, except in accordance with your legal rights.
Please ensure that you bring your redeemable gift voucher to the resort to present on arrival. Non presentation of voucher will necessitate a charge being made until the voucher is presented.
If full or part payment for your visit is by a gift voucher this will become void if you fail to arrive. All other cancellation charges are shown under ‘Cancellations’, except that a refund cannot be made against a gift voucher.
Valid for 12 months from voucher start date.
